FAQ

Extra Details: 

(for those of y'all like us who like to read the fine print)

How can I order a customized pair? 

1. Go to Customized Tab. 
2. Select your style. 
3. Select your wash & waist size. 
4. Add to cart & check-out. 
5. OPTIONAL: If you'd like to customize by additional measurements (Rise, Hips, & Thighs), style additions, brand preferences - fill out the form at the bottom of the Customized tab with any additional detail OR send us an email with your order number at shortsbysav@gmail.com 

If you have any additional questions on customization, send us an email or find us on social media. We are typically very quick to respond! 

Sustainability 

YES - All of our shorts & 99% of our inventory is made from 100% secondhand materials!! 

As our products are secondhand, this means they will vary in brand, appearance & wear. All of our products are closely examined for flaws, however the risk of small minor flaws is still assumed with every purchase. 

OK What does secondhand mean? 

All of the materials used in the shorts we sell are completely secondhand or, "living their second life," as we like to say. They are procured from literally anywhere we can find them - thrift stores, Poshmark, Ebay, resellers, my friends, hand-me-downs. We're always on the hunt to find new materials that have been used before. The world is facing a huge problem - we won't start a rant - but we do not want to participate in the creation of new materials when there are plenty out there to be given new lives! 

While our shorts are made from 100% secondhand materials, some of our other products are not: 

  • Secondhand Tees - the shirts themselves are all secondhand, but the vinyl used in the logo is not. So about 98% secondhand. 
  • Stickers & other Marketing materials - not secondhand. However, we rely on Canva for a large portion of these, who has an admirable sustainability commitment and we trust in their sustainability promises. When we don't use Canva we create our materials in house and try to stay as waste-less as possible. 
  • Shipping Materials - All of our wrapping, and about half of our boxes are secondhand. We do purchase some boxes from No Issue, which are made from 100% recycled materials & are recyclable and compostable. 

DISCOUNTS 

THA GOODS YOU NEED! 

All students - 20% off entire purchase 
  • Code: STUDENT20
All teachers - 20% off entire purchase 
  • Code: TEACHER20
All nurses - 20% off entire purchase 
  • Code: NURSE20

Influencer Opportunities:

Shorts by Sav values digital marketing and the influencing industry highly. At this point in our business model, we do not have the capacity to take on new influencers, as we want to be able to compensate them graciously & fairly. However, this will change in the future and if you're interested let us know and we will reach out when we are ready for you! 

Shipping:

Domestic & International shipping rates vary by destination and by speed. Upon checkout you will be presented with options coordinated through Shopify. International rates may be higher - if you're unsatisfied with the rate you're presented with at check out please reach out and I will most likely be able to find a better option for you. 

Local Pick-Up:

We are located in Cincinnati, OH and can arrange a local pick-up. If you would like this option - select Local Delivery at check out (zip code must be within 6 miles of 45243 and send us an email to coordinate. As long as you won't kidnap us. 

Turn-Around Time: 

Pre-Made inventory typically ships within 2-3 business days. 

Custom orders take 2-3 weeks to be fulfilled. 

Refunds and Replacements: 

We want every single customer to be 100% happy with their purchase. If you have any issue at all - please reach out to us via email and we will fix it. We are not offering refunds at this time, however can offer exchanges. Buyer will need to cover shipping costs. 

If your are unsatisfied with your shorts within 1 year of purchase - send us an email with a photo of the shorts and we will replace them free of cost, buyer will need to cover return shipping costs. 

Have more Q's? Email us, or contact us on social media! 

Email: shortsbysav@gmail.com

IG: @shortsbysav 

Tiktok: @_shortsbysav